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Provider Newsletters

Community Health Plans Provider Newsletters highlight provider incentive programs, member rights and responsibilities, network management representatives, and other useful provider resources. If you would like a hard copy of the latest newsletter, would like a copy, please call or e-mail our Network Management department at (210) 358-6030 or The following documents are available in Adobe PDF format. If you do not have Acrobat Reader, it is available for free on Adobe's website.


Providers News

Back to School and Sports Physical

Value-added benefit for STAR, STAR Kids and CHIP members. »

Recoupment Guidance for Managed Care Organizations (MCOs) Required to Use EVV

HHSC issues this guidance to remind MCOs of the agreed upon process to be used when determining appropriate Electronic Visit Verification (EVV) recoupments. »

MCO LTSS Provider Enrollment Process Extended to Sept. 1, 2018

HHSC is providing guidance on how MCOs can verify a provider’s enrollment. »