July 18, 2020
Community First Health Plans is committed to supporting our Members and community by continuing to provide quality care and services during this difficult time.
The current public health pandemic has caused many to wonder how to access medical services should they need to. In order to keep our patients and community safe, CFHP covers telemedicine, or virtual visits via video or phone, by your provider
Find some helpful Frequently Asked Question’s (FAQ's) on Telemedicine below:
What do I need to do for a Telemedicine Visit?
Most telemedicine visits can be done with:
I’m not tech-savvy. Will Telemedicine be right for me?
Telemedicine has been successful with patients of all ages!
If you’ve used Facetime or Skype, doing a virtual visit is just as similar.
What can I get treated for via Telemedicine?
The CDC has stated telemedicine can be used for services that include:
Things you would normally go to the doctor for can most likely be done virtually such as visits for:
Telemedicine services can cover a wide range depending on your Provider.
Can I get a prescription filled from the Telemedicine visit?
Yes! If your Provider doesn’t require further in-person examinations, they can electronically prescribe your medication, and have it sent to the nearest pharmacy of your choice.
Will my CFHP insurance cover the visit?
Community First Health Plans covers Telemedicine!
When can I schedule a Telemedicine appointment with my Provider?
Check with your Provider for more information on their specific telemedicine options, procedures, and hours.
How do I prepare for my Telemedicine visit?
In order to make the most out of your virtual visit, please make sure to have the following things:
While telemedicine is meant to support your healthcare journey, there may be instances where it may be necessary for you to go to the hospital. If you or a loved one is experiencing a medical emergency, call 911 or go to the nearest emergency room.