A Plan For You

Members

At Community First Health Plans, our goal is to help you — from learning how to use your plan benefits to simply locating one of our network doctors in your neighborhood. We believe that sharing information is a way to ensure members receive the best care possible. This commitment to providing great health care benefits for our members is backed by outstanding service and delivered by people who live right here in South Texas.

If you need help understanding this information or need in an alternate format such as larger print, another language, Braille, or in audio, please call us at 1-800-434-2347 and ask a Member Service Representative.

Welcome, Members!

Please view our full list of resources available to you for a better health care experience.

Member Services Hotline :
(210) 358-6070 Commercial
(210) 358-6060 STAR Medicaid
(210) 358-6300 CHIP/Perinatal

CHIP / CHIP Perinatal

Coverage for children under 19 years in families who earn too much to qualify for Medicaid but cannot afford private insurance. CHIP Perinatal provides prenatal care for expectant mothers and their unborn baby.

STAR Kids

A Texas Medicaid managed program that provides Medicaid benefits to children and adults under 20 who have special needs.

STAR Medicaid

STAR Medicaid is a managed care program for families without health insurance. Families with children on Medicaid pay nothing for healthcare services.

Member Portal

Visit our interactive secure portal to view your plan benefits, change your PCP, print an ID Card, find a provider, or view your claims.

Members Rights and Responsibilities

Learn your rights and responsibilities as a member by type of plan.


Health Services Resources

Find financial literacy and educational resources. Download forms for referrals and prior authorizations.

HHSC Updates

Stay updated with all HHSC news!


Register for Your Member Portal

Community First’s Portal is an interactive secure website offered by our health plan for members. Easily navigate through all of your health plan needs here.

  • Request a replacement ID card 
  • Request a PCP change
  • Check claim status
  • Send a complaint 
  • and more 

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