providers banner

Provider Portal

Community First's Provider Portal is an interactive secure website offered by our health plan for contracted providers. Features include:

  • Member Eligibility/Verification 
  • PCP Panel Roster 
  • Claim Status Explanation of Payment (EOP) 
  • Physician Directory 
  • View Related Documents 
  • Contact the Health Plan (Internal E-Mail thru Website)

AcuExchange(AX)™ is a Web based application that gives physicians and other providers the ability to:

  • Submit new prior-authorization requests and attach required documentation
  • Check the status of prior-authorization requests
  • Communicate with the nurse reviewer on submitted prior-authorizations
  • User name and Password will be the same login information used to access the provider portal  

If you are interested in signing up for our Provider Web Portal, please contact your provider relations representative: 

Login/Register here for access to the Provider Portal


Providers News

Physical and Occupational Therapy Services

Updates on the medical policy and a provider notice »

Medicaid Enrollment Notification for CHIP Providers

Current CHIP providers must complete enrollment w/TMHP by Dec. 31 to continue to receive reimbursement for services »