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Commercial HMO


Community First Health Plans offers a wide range of health care benefits for you and your family that you can trust. Your health plan offers services such as preventive care, emergency room visits, hospital stays, prescription drugs, and more.

  • In addition, Community First members have access to exclusive benefits including:
  • 24-hour nurse advice line, if you are unable to reach your PCP
  • Case management
  • Disease management programs
  • Weight management program
  • Member gift programs
  • Healthy Expectations Prenatal Program
  • Birthing classes
  • Help for getting a ride to doctor visits and health education classes
  • Smoking cessation program
  • Health risk assessment 
  • Baby showers with gifts
  • Mommy Mingle and Dad Chat classes
  • iCycle bicycle safety and repair classes
  • Free Zumba classes
  • Free notary for health-related items
  • Discount card for prescription and certain over the counter medicines for your family

For more information about how your health plan works, please read the HMO Member Handbook  and your Evidence of Coverage.

Health Risk Assessment

As a member of Community First, we strongly encourage you to take our Health Risk Assessment. This tool is offered to our members at no cost and provides you with detailed, personal results about your health status based on your responses to the assessment. The results will provide customized suggestions about how you can lead a healthier lifestyle. In addition, Community First has a Case Management team who can help you to determine your health needs and ensure you have access to all health care services you need in the most efficient and effective manner to promote the highest quality of life possible.

Member Services

Community First Health Plans’ friendly Member Services department operates right here in San Antonio. That means our employees live and work in the same service area as you do. Call us today if you have any questions about your health plan.

Disease Management

Health and wellness are important to Community First Health Plans. Our Preventive Health and Disease Management department provides a variety of avenues to educate and remind members of preventive measures they can take. Community First is committed to collaborating with our members, health care providers, and contracted vendors in improving the health of our members.

Pharmacy

Community First Health Plans members have access to pharmacy benefits administered by Navitus. This means you have can use a robust network of both local and national pharmacy chains for your prescription medications.

Service Area

Community First's service area includes the following counties: Atascosa, Bandera, Bexar, Comal, Guadalupe, Kendall, Medina, Wilson, and Kerr.

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FAQs

Do you have a question? Take a look at the answers to some of our most frequently asked questions (FAQs). Members may also submit a secure question to us by logging into our secure member portal.

Members

Member News

Zika Virus Updates

Learn more about benefit information regarding mosquito repellent »


Physical, Occupational, and Speech Therapy Changes

Changes regarding Prior Authorization and Benefits »


Notice for AAPCA Members

DPFS and AAPCA programs will begin getting Medicaid services through managed care beginning Sept. 1, 2017 »