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ERS, Employees Retirement System of Texas
Evidence of Coverage
Evidence of Coverage  PDF 610 KB
 
ADMINISTRATIVE OFFICES
12238 Silicon Drive, Suite 100
San Antonio, Texas 78249
Telephone 210-227-2347

or

1-800-434-2347
 
 
IMPORTANT NOTICE AVISO IMPORTANTE
To obtain information or make a complaint: Para obtener informacion o para someter una queja:
You may contact YOUR Member Services Representative at (210) 358-6262. Puede comunicarse con Member Services Representative al (210) 358-6262.
You may call Community FirstÄôs toll-free telephone number for information or to make a complaint at Usted puede llamar al numero de telefono gratis de Community FirstÄôs para informacion o para someter una queja al
1-877-698-7032 1-877-698-7032
You may also write to Community First at:
12238 Silicon Drive, Suite 100
San Antonio, Texas 78249 		Usted tambien puede escribir a Community First
12238 Silicon Drive, Suite 100
San Antonio, Texas 78249
You may contact the Texas Department of Insurance to obtain information on companies, Coverages, rights or complaints at Puede comunicarse con el Departamento de Seguros de Texas para obtener informacion acerca de companias, coberturas, derechos o quejas al
1-800-252-3439 1-800-252-3439
You may write the Texas Department of Insurance Puede escribir al Departamento de Seguros de Texas
P.O. Box 149104
Austin, TX 78714-9104
Fax (512) 475-1771
Web:http://www.tdi.state.tx.us
E-Mail: ConsumerProtection@tdi.state.tx.us 		P.O. Box 149104
Austin, TX 78714-9104
Fax #(512)475-1771
Web:http://www.tdi.state.tx.us
E-Mail: ConsumerProtection@tdi.state.tx.us
PREMIUM OR CLAIM DISPUTES: Should you have a dispute concerning YOUR premium or about a claim you should first contact Community First. If the dispute is not resolved, you may contact the Texas Department of Insurance. DISPUTAS SOBRE PRIMAS O RECLAMOS: Si tiene una disputa concerniente a su prima o a un reclamo, debe comunicarse con Community First primero. So no se resuelve la disputa, puede entonces comunicarse con el departamento (TDI).
ATTACH THIS NOTICE TO YOUR POLICY:
This notice is for information only and does not become a part or condition of the attached document.		 UNA ESTE AVISO A SU POLIZA:
Este aviso es solo para proposito de informacion y no se convierte en parte o condicion del documento adjunto.
 

NOTICE OF SPECIAL TOLL-FREE COMPLAINT NUMBER

TO MAKE A COMPLAINT ABOUT A PRIVATE PSYCHIATRIC HOSPITAL, CHEMICAL DEPENDENCY TREATMENT CENTER, OR PSYCHIATRIC OR CHEMICAL DEPENDENCY SERVICE AT A GENERAL HOSPITAL, CALL:

1-800-832-9623

Your complaint will be referred to the state agency that regulates the Hospital or chemical dependency treatment center.

AVISO DE NUMERO TELEFONICO GRATIS ESPECIAL PARA QUEJAS

PARA SOMETER UNA QUEJA ACERCA DE UN HOSPITAL PSIQUIATRICO PRIVADO, DE CENTRO TRATAMIENTO PARA LA DEPENDENCIA QUIMICA, DE SERVICIOS PSIQUIATRICOS O DE DEPENDENCIA QUIMICA EN UN HOSPITAL GENERAL, LLAME A:

1-800-832-9623

Su queja será referida a la agencia estatal que regula la Hospital o centro de tratamiento para la dependencia química.
 
 

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Community First Health Plans is an affiliate of the University Health System.