Phone
Member Services (210) 358-6070
Claims (210) 358-6200
Health Service Management (210) 358-6050
Mailing
12238 Silicon Drive, Suite 100
San Antonio, TX 78249
Are members assigned a PCP?
Members are required to select a PCP upon enrollment.
What is the process for changing PCP?
Members may change their PCP at anytime by contacting Community First Health Plans Member Services Department at (210) 358-6070. Certain restrictions may apply, please refer to your certificate of coverage.
Are members required to have a referral to visit a participating specialist?
A PCP referral is required for a consultation with any participating network specialist. However, the following specialties do not require a referral:
OB/GYN
Family Planning
Behavioral Health
Vision
Where can I locate a copy of a member's prescription formulary?
Please Login to the Provider Web Portal for more information.
