Phone
Member Services (210) 358-6090
Claims (210) 358-6200
Health Service Management (210) 358-6050
Mailing
12238 Silicon Drive Suite 100
San Antonio, TX 78249
What is the University Family Care Plan?
The University Family Care Plan is the ASO for the University Health System employees.
Are members assigned a PCP?
Members are required to select a PCP upon enrollment.
What is the process for changing PCP?
Members may change their PCP at anytime by contacting Community First Health Plans Member Services Department at (210) 358-6090. Certain restrictions may apply, please refer to your certificate of coverage.
Are members required to have a referral to visit a participating specialist?
A PCP referral is required for a consultation with any participating network specialist. However, the following specialties do not require a referral:
OB/GYN
Family Planning
Behavioral Health
Vision
Where can I locate a copy of a member's prescription formulary?
Please Login to the Provider Web Portal for more information.
