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Evidence of Coverage
Evidence of Coverage  PDF (552K)
Table of Contents   Evidence of Coverage
CERTIFICATE OF GROUP HEALTH CARE COVERAGE
  1. RULES GOVERNING ELIGIBILITY.
  2. GROUP HEALTH CARE COVERAGE.
  3. RIGHT OF SUBROGATION AND REIMBURSEMENT UNDER THE GROUP HEALTH CARE COVERAGE.
  4. RULES FOR COORDINATION OF BENEFITS OF THE GROUP CONTRACT WITH OTHER BENEFITS.
  5. EFFECT OF MEDICARE ON THE GROUP HEALTH CARE COVERAGE.
  6. CLAIM RULES.
  7. INCONTESTABILITY OF COVERAGE.
  8. GENERAL INFORMATION.
  9. DEFINITIONS

ADMINISTRATIVE OFFICES

12238 Silicon Drive, Suite 100
San Antonio, Texas 78249
Telephone 210-227-2347
or 1-800-434-2347
 
This Certificate of Group Health Care Coverage provides for mandatory arbitration of certain disputes pursuant to the Texas Arbitration Act.  Please refer to the section entitled “Arbitration” for specific information.  The table of contents will provide the relevant section number.
 

IMPORTANT NOTICE

To obtain information or make a complaint:

You may contact YOUR Member Services Representative at (210) 358-6262.

 

You may call Community First’s toll-free telephone number for information or to make a complaint at

1-877-698-7032

 

You may also write to Community First  at:
12238 Silicon Drive, Suite 100
San Antonio, Texas 78249

 

You may contact the Texas Department of Insurance to obtain information on companies, Coverages, rights or complaints at

 1-800-252-3439


You may write the Texas Department of Insurance

P.O. Box 149104
Austin, TX  78714-9104
Fax (512) 475-1771
Web:http://www.tdi.state.tx.us
E-Mail: ConsumerProtection@tdi.state.tx.us

PREMIUM OR CLAIM DISPUTES:

Should you have a dispute concerning your premium or a claim, you should first contact Community First. If the dispute is not resolved, you may contact the Texas Department of Insurance.

ATTACH THIS NOTICE TO YOUR POLICY:

This notice is for information only and does not become a part or condition of the attached document.

AVISO IMPORTANTE

Para obtener informacion o para someter una queja:

 

Puede comunicarse con Member Services Representative al (210) 358-6262.

 

Usted puede llamar al numero de telefono gratis de Community First’s  para informacion o para someter una queja al

1-877-698-7032


Usted tambien puede escribir a Community First
[12238 Silicon Drive, Suite 100
San Antonio, Texas 78249]

Puede comunicarse con el Departamento de Seguros de Texas para obtener informacion acerca de companias, coberturas, derechos o quejas al

 1-800-252-3439


Puede escribir al Departamento de Seguros de Texas

P.O. Box 149104
Austin, TX  78714-9104
Fax # (512)475-1771
Web:http://www.tdi.state.tx.us
E-Mail: ConsumerProtection@tdi.state.tx.us

DESPUTAS SOBRE SU PREMIO O RECLAMOS:

Si tiene una disputa concerniente a su premio o a un reclamo, debe comunicarse con Community First primero.Ý Si no se resuelve la disputa, puede entonces comunicarse con el departamento.

ESTE AVISO SE ADHERE A SU POLIZA:

Este aviso es solo para propόsito de informaciόn y no se convierte en parte o condiciόn del documento adjunto.

NOTICE OF SPECIAL TOLL-FREE COMPLAINT NUMBER

TO MAKE A COMPLAINT ABOUT A PRIVATE PSYCHIATRIC HOSPITAL, CHEMICAL DEPENDENCY TREATMENT CENTER, OR PSYCHIATRIC OR CHEMICAL DEPENDENCY SERVICE AT A GENERAL HOSPITAL, CALL: (800) 228-1570

Your complaint will be referred to the state agency that regulates the Hospital or chemical dependency treatment center.

AVISO DE NUMERO TELEFONICO GRATIS ESPECIAL PARA QUEJAS

PARA SOMETER UNA QUEJA ACERCA DE UN HOSPITAL PSIQUIATRICO PRIVADO, DE CENTRO TRATAMIENTO PARA LA DEPENDENCIA QUIMICA, DE SERVICIOS PSIQUIATRICOS O DE DEPENDENCIA QUIMICA EN UN HOSPITAL GENERAL, LLAME A: (800) 228-1570

Su queja ser· referida a la agencia estatal que regula la Hospital o centro de tratamiento para la dependencia quÌmica.

 
 

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