Welcome to Community First
Community First Health Plans administers the self-funded ASO health plan for University Health System. Our network doctors and providers will help you get the care you need. We are the only non-profit, locally owned health plan available to you. If you have questions, call us. We can help you.

What is Community First's Service Area?
Community First's service area includes all of Atascosa, Bandera, Bexar, Comal, Guadalupe, Kendall, Kerr, Medina and Wilson counties.

What is the Member Portal?
Click on the Member Login link in the orange Member Login box to register. This is a secure website where you may request an ID card, ask to change your PCP, file a complaint, or ask a question. If you are more comfortable talking to a Member Services Advocate, just call. We are here to help you!

Your Primary Care Provider (PCP).
Your Primary Care Provider (PCP) is your own doctor or clinic who will provide or arrange your medical care. You can look up your PCP or any specialist in the Community First network on this web site using the "Find a Physician" link in the Quick Links box.

What is “Find a Physician?
Click on "Find a Physician" link in the Quick Links box to list all physicians in the CFHP network.

What if I want to change my PCP?
Use the “Find a Physician” link in the Quick Links box. Then, you can call a Member Services Advocate or you can request a PCP change through the Member Portal.

What should I do if I have a complaint?
Please call us. A Community First Member Services Advocate can help you. Most of the time, we can help you right away or at the most within a few days. We can help you file a complaint. You can also submit a complaint on this website through the Member Portal. We will let you know we received your complaint, by mail, within five days and send you a decision within 30 days.

How to Reach Us
We are here to answer any questions about Community First and your health care benefits.