Welcome to Community First
Community First Health Plans offers a full range of health plan products, including Commercial PPO. Our network doctors and providers will help you get the care you need. We are the only non-profit, locally owned health plan available to you. If you have questions, call us. We can help you.

What is Community First's Service Area?
Community First's service area includes all of Atascosa, Bandera, Bexar, Comal, Guadalupe, Kendall, Kerr, Medina and Wilson counties.

What is the Member Portal?
Click on the Member Login link in the orange Member Login box to register. This is a secure website where you may request an ID card, file a complaint, or ask a question. If you are more comfortable talking to a Member Services Advocate, just call. We are here to help you!

What is “Find a Physician?
Click on “Find a Physician” in the Quick Links box to list all physicians in the Texas True Choice or First Health networks.

What should I do if I have a complaint?
Please call us. A Community First Member Services Advocate can help you. Most of the time, we can help you right away or at the most within a few days. We can help you file a complaint. You can also find our complaint form on this website in the Member Portal. We will let you know we received your complaint, by mail, within five days and send you a decision within 30 days.

At any time, you may file a complaint directly with the Texas Department of Insurance (TDI) at 1-800-252-3439. Or, you can write to TDI at the address below.

How to Reach Us
We are here to answer any questions about Community First and your health care benefits.

Address:
Community First Health Plans
12238 Silicon Drive, Suite 100
San Antonio, Texas 78249